CPD on Demand: Consumer Protection in Financial Services - Are You Ready for Change?

We hosted our webinar, Consumer Protection in Financial Services - Are You Ready for Change? on Tuesday 24 June 2025.

The Central Bank of Ireland’s (CBI) revised Consumer Protection Code will come into effect in March 2026 and will apply to most regulated financial services business conducted in Ireland. Firms need to begin preparing now to meet the enhanced requirements.

Our panel of experts provided practical legal insights on the key changes, including new rules around digital business models, treatment of vulnerable customers, and the CBI’s guidance on securing customers’ interests. They also discussed how Irish regulatory expectations may be moving closer to the UK’s Consumer Duty and what this means for implementation planning.

Speakers:

• Ben Hilary, Senior Associate, Norton Rose Fulbright
• Liam Flynn, Partner and Co-Head of Financial Regulation, Mason Hayes & Curran
• Rowena Fitzgerald, Partner and Co-Head of Financial Regulation, Mason Hayes & Curran
• Dermot McGirr, Partner, Commercial, Mason Hayes & Curran

This session was moderated by Joanne O'Rourke, Of Counsel, Mason Hayes & Curran

60 Minute Watch | 1 CPD Point

Instructions

• Enter your email address in the video to begin the session
• When finished watching click the link and fill out your *details
• A CPD certificate will be in your inbox within minutes

For any queries, please contact our events team at events@mhc.ie

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